Terms and Conditions
Get Broccoli Box (“Get Broccoli Box”, “us” or “we”), owns and operates this website (“Site”). These Terms and Conditions (“Terms”) constitute a legally binding agreement made by and between Get Broccoli Box and you as the user of this Site (personally and, if applicable, on behalf of the third party for whom you are using the Site; collectively, “you”). The Terms govern your use of the retail, membership, and other services we make available on this Site (“Services”).
BY ACCESSING OR USING ANY PART OF THE SITE OR SERVICES, YOU AGREE THAT YOU HAVE READ, UNDERSTOOD AND AGREED TO BE BOUND BY THESE TERMS, WHICH CONTAIN AN ARBITRATION AGREEMENT, A WAIVER OF CLASS-ACTION RIGHTS, AND LIABILITY LIMITATIONS. IF YOU DO NOT AGREE TO BE SO BOUND, YOU MAY NOT ACCESS OR USE THE SITE OR ANY SERVICES.
If you have any questions about these Terms, please contact us by email at firstname.lastname@example.org.
General Subscription Membership Terms
Please review these Get Broccoli Box Subscription Terms carefully and make sure you understand them before enrolling because they contain important and relevant information regarding any Subscription you may purchase, including renewal and cancellation terms.
Subscriptions are continuous and automatically renewed unless you cancel or we terminate your account. Canceling is easy, see below for instructions.
By purchasing a Subscription, you agree to the terms below.
Subscriptions: A Subscription consists of an initial product box (a “Box”) and additional Boxes sent out at your desired frequency (every 1 month or every 2 months).
If you sign up for a Get Broccoli Box Subscription, you will be immediately billed $98 USD (plus California cannabis excise tax, local city cannabis tax and sales tax).
Your Subscription will then continue according to our billing schedule and your credit or debit card will be charged $98USD (plus California cannabis excise tax, local city cannabis tax and sales tax) every 1 month or every 2 months thereafter, depending on the frequency you chose when you signed up.
The Get Broccoli Box Subscription is for an ongoing service that is billed every 1 month or every 2 months depending on when you first initiated your subscription ($98 USD, plus California cannabis excise tax, local city cannabis tax, and sales tax) and will be automatically charged to your payment method on file. Unless you cancel in accordance with these Subscription Terms (in particular, see “Cancellation” section below), you will continue to be charged as described above.
Cancellation Policy: You may cancel your subscription with us at any time.In order to cancel your subscription, you must email us at email@example.com, and indicate that you wish to cancel your Subscription. We respond within 24 hours and will cancel as soon as we receive your request. We will send you a confirmation letting you know that your subscription has been canceled.
There are no cancellation fees.
Cancellations must be effected prior to the billing date of your Subscription renewal. This means that you must cancel before the billing date for your next Box. Canceling your account does not provide you a refund for any paid boxes, nor does it stop a pending charge. Your cancellation will go into effect for the following billing cycle.
Secret Members-Only Menu: Secret Members-Only Menu is only available to Subscribers who have already received their first Box. Every month we offer additional, discounted products that Subscribers may add to their Box (“Secret Menu”). Secret Members-Only Menu is for a limited time, during which Subscribers may add or remove products from their order. Secret Menu is billed in conjunction with the billing dates for that month’s Box, and are shipped along with your Box.
Shipping, Handling and Delivery: Please note that shipping is currently free, but may be subject to change. Shipping is handled by Get Broccoli Box licensed employees. Due to CA cannabis law, you must be present to sign for your Box when your Get Broccoli Box courier arrives with your order. You must also have your identification present to prove your identity and age.
You will be notified 7-days prior to our shipment dates to schedule your delivery based on your availability. We will notify you 72 hours in advance of your delivery to re-confirm your scheduled delivery window. We will notify you the day of your delivery and you will receive a tracking link when the driver is on their way to your delivery address. We make it very easy to reschedule your delivery to later that day or delay your delivery to a future date if you are not available for any reason. Please be aware that deliveries that are rescheduled or canceled less than 48 hours before your scheduled delivery date will be charged a $20 rescheduling fee.
Taxes and Shipping: Stated prices for Subscription and other products (including Secret Members-Only Menu) do not include any California cannabis excise taxes, local city cannabis taxes, or sales taxes. You are solely responsible for the payment of such taxes related to your purchase and they will be listed on your order summary prior to placing your first order. We have the right to charge you for any taxes that we believe we are required to pay or collect related to your purchase. You will always be notified of all changes to taxes if any, and you will have the right to accept or deny the change. If you choose to deny the charge, you will have to cancel your Subscription in accordance with the cancellation policy above.
1.1 Eligibility. You understand and agree that to use the Site you must be of legal age (18 years of age or older with a medical card, or 21+ years of age). If you use the Site on behalf of any third party, you agree that you are an authorized representative of that third party and that your use of the Site constitutes that third party’s acceptance of these Terms. In addition, if you have been previously prohibited from accessing the Site or the website of any of our affiliates, you are not permitted to access the Site.
1.2 License to Use the Site. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-sublicensable, non-transferable, and revocable right to access the Site and use the Services for your personal, non-commercial use. Get Broccoli Box reserves the right to monitor your usage of the Services for the purpose of determining that it complies with these Terms.
1.3 Prohibited Conduct. You may not use the Site or Services other than as expressly permitted by Section 1.2 above. Without limitation, you will not, directly or indirectly: (a) copy, reproduce, modify, distribute, display, create derivative works of or transmit any content on the Site; (b) use the Service or Site commercially; (c) reverse engineer, decompile, tamper with or disassemble the technology used to provide the Services or Site (except as and only to the extent any foregoing restriction is prohibited by a non-waivable provision of applicable law); (d) interfere with or damage the Services, Site, or underlying any technology; (e) impersonate or misrepresent your identity or affiliation; (f) attempt to obtain unauthorized access to the Services or Site; (g) collect information about users of the Services, the Site, or the Services; (h) violate, misappropriate or infringe a third party’s intellectual property or other right, or any social media platform terms; (i) violate any law, rule, or regulation, or (j) interfere with any third party’s ability to use or enjoy, or our ability to provide, the Services or Site.
2. ACCOUNT REGISTRATION; ACCOUNT USE
2.1 Account Registration. If you create an account, you must provide us with complete and accurate information. You must promptly update such information to keep it complete and accurate. You are entirely responsible for maintaining the confidentiality of your password and account. You are entirely responsible for any and all activities that occur under your account. You may not use anyone else’s account at any time.
2.2 Security of Your Account. You agree to notify Get Broccoli Box immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss, damages, liability, expenses or costs (including but not limited to legal fees) that you may incur as a result of someone else using your password or account, either with or without your knowledge. You will be liable for losses, damages, liability, expenses and costs (including but not limited to reasonable legal fees) incurred by Get Broccoli Box or a third party due to someone else using your account unless such use is due to Get Broccoli Box’s willful misconduct.
2.3 No Obligation to Retain a Record of Your Account. Get Broccoli Box has no obligation to retain a record of your account or any data or information that you may have stored for your convenience by means of your account or the Services.
3. MEMBERSHIPS AND PROMOTIONS
3.1 Memberships. We offer subscription membership plans (each, a “Membership”) for regular shipments of curated items or single purchase premium edition offerings Get Broccoli Box may provide from time to time.
3.2 MEMBERSHIPS AUTOMATICALLY RENEW. YOU ACKNOWLEDGE AND AGREE THAT EACH MEMBERSHIP AUTOMATICALLY RENEWS, AND YOU WILL CONTINUE TO BE CHARGED, UNLESS AND UNTIL YOU CANCEL YOUR MEMBERSHIP, OR WE SUSPEND OR TERMINATE IT, IN ACCORDANCE WITH THESE TERMS AND/OR THE GET BROCCOLI BOX MEMBERSHIP TERMS.
3.3 Cancellation Policy. Memberships may be canceled at any time, subject to these Terms. In order to cancel your Membership, you must: (a) email us at firstname.lastname@example.org, indicate that you wish to cancel. There are no cancellation fees. Canceling your account does not result in a refund of amounts already paid or stop a pending charge, but will go into effect for the next billing cycle.
3.4 Promo Codes. Get Broccoli Box may, from time to time in its sole discretion, offer certain promotional codes for discounts. Promotional codes are non-transferable and are not redeemable for cash, credit, or previous purchases. There is no cash alternative. Furthermore, promotional codes cannot be used in conjunction with any other offer or promotional discount and must be redeemed by the date published, if provided. Lost promotional codes cannot be replaced. Limit one promotional code per customer. Promotional codes are void where prohibited. Any promotional program may be terminated or modified by Get Broccoli Box at any time at its sole discretion.
- TERMS OF SALE
The following terms apply to your purchase of the products offered on the Site, whether by way of a Membership, “add-on” product, or otherwise (“Products”).
4.1 Product Descriptions. We try to make the Site thorough, accurate, and helpful to our customers. Nonetheless, there may be times when certain information contained on the Site may be incorrect, incomplete, inaccurate, or appear inaccurate because of the browser, hardware, or other technology that you use. We apologize in advance for any such errors that may result in an incorrect price, inaccurate description, item unavailability or otherwise affect your order. We reserve the right to correct errors (whether by changing the information on the Site or by informing you of the error and giving you an opportunity to cancel your order) or to update Product information at any time without notice.
4.2 Availability and Pricing. Get Broccoli Box reserves the right to change the prices and available Products and Memberships at any time. Any Membership you have already paid for will not be affected by such change for the then-current term of the Membership. Quantities of some Products may be limited and stock cannot always be guaranteed. Products offered for sale on this Site are available for shipment only to California, and all prices are quoted in U.S. dollars. The availability of Products may be limited depending upon the shipment destination. Prices do not include any shipping and handling fees, foreign exchange or transaction fees, or any applicable taxes – any shipping and handling fees and taxes charged or collected by Get Broccoli Box will be added to your order and will appear as a separate charge on your order receipt/confirmation. If applicable, currency exchange rates and foreign transaction fees are generally determined and applied by your payment provider and you acknowledge and agree that Get Broccoli Box shall have no responsibility for refunding nor compensating you for amounts or expenses incurred in connection therewith. We may occasionally make errors in the stated prices on this Site. If a product’s correct price is higher than the listed price, we will, at our discretion, either confirm the correct price with you or cancel your order and notify you of such cancellation.
4.3 Purchasing Products. The display of Products on the Site invites you to make us an offer to buy the Products. Your order is an offer to buy the Products, which we accept only by shipping the Products ordered. Any confirmation that you receive after placing an order does not constitute an acceptance of your offer and is subject to correction before shipment in the event of inaccuracies, errors, Product unavailability, or for any other reason.
4.4 Orders. We have the right to refuse or limit any orders, limit quantities, and Memberships. We will not be liable if a Product is unavailable or if the shipment is delayed. All orders are non-cancelable; we may grant or deny cancellation requests in our sole and absolute discretion. To the extent legally permissible, we reserve the right to provide substantially similar products to fulfill your order.
4.5 Returns. Due to cannabis law, we do not allow returns or substitutions of Products to Get Broccoli Box or any Get Broccoli Box brand partners and/or vendors. All sales are final, but see if a product is damaged or not working below.
4.6 Damaged or Incomplete Shipment. If you receive a damaged or incomplete shipment of Products, or if you are otherwise unhappy with any Product, please contact us. We must receive notice of a damaged or incomplete shipment within two (2) weeks of receipt (as shown on our delivery confirmation receipt). Any refunds or replacements are made solely at our discretion.
4.7 Payment. You authorize us (and any payment processor) to charge your payment card for all purchases you make, including regularly for Subscriptions, which automatically renew. We accept the forms of payment stated on the Site and, for credit and debit card payments, charge your credit or debit card when your order is processed. The bank issuing your credit or debit card may control when to release funds in the case of order cancellation or refund. We reserve the right to use the payment information you provide us in connection with this payment to provide better service to you should you wish to use our service again in the future and to protect us from fraud and other losses. Completion of a payment transaction is contingent upon: (a) you providing complete personal, account, transaction, and any other information needed, (b) authorization of the payment by your credit or debit card company, and (c) acceptance of your payment. You may cancel your payment prior to your final submission of it to us. We may, in our sole discretion, cancel your payment at any time by providing notice to you through your contact information or by a notice when you attempt to make a payment. We may cancel a payment or prevent you from initiating future payments for any reason, including, without limitation, the following: (i) if you attempt to use the Services in breach of any applicable law or regulation, including but not limited to the card network rules or regulations; (ii) if you use the Services in breach of these Terms; (iii) if we suspect fraudulent, unlawful or improper activity regarding a payment; (iv) if we detect, in our sole discretion, that your payments have excessive disputes, high reversal rates or present a relatively high risk of losses; or (v) failure to cooperate in an investigation or provide additional information when requested.
4.8 Transfer of Title and Risk of Loss/Damage. Title to and the risk of loss/damage of all Products passes from us to you at the time we deliver the products to the common carrier for shipment. By purchasing products on the Site for shipment, you are asking us to deliver your order. In doing so, we are providing a service to and acting on behalf of you. We reserve the right to choose any and all procedures, packaging and the common carrier of sold products. We are not able to have your order shipped to a post office box, to certain addresses or on certain days. We reserve the right to ship your order in multiple boxes or shipments.
4.9 Taxes and Shipping and Handling. Stated prices do not include any CA cannabis excise taxes, local city cannabis taxes, or sales taxes. You are solely responsible for the payment of such taxes related to your purchase. We have the right to charge you for any taxes that we believe we are required to pay or collect related to your purchase. We reserve the right to charge shipping and handling fees, as determined by Get Broccoli Box in its sole discretion, to cover the cost of processing, handling, and shipping orders, and which may include amounts incurred for customs, transport, and duties as applicable. Any shipping and handling charges will be added to your order and will appear as a separate charge on your receipt/order confirmation.
4.10 Personal Use Only. Products are for your personal use only. You agree not to sell or resell any Products you purchase or otherwise receive from us in connection with your Subscription. Except where prohibited by law, we may limit the number of Products available for purchase. We reserve the right, with or without notice, to cancel or reduce the quantity of any order to be filled or Products to be provided to you that may result in a violation of these Terms, as we determine in our sole discretion.
5. INTELLECTUAL PROPERTY; THIRD-PARTY CONTENT AND SERVICES
5.1 Intellectual Property Rights. All content on the Site, or otherwise made available via the Site, including the text, notes, graphics, photos, sounds, music, videos, interactivities and the like (“Content”), the trademarks, service marks, and logos contained therein (“Marks”), the design of the Site and/or Services (“Site Design”), and all software and other technology used to provide the Site and/or Services (“Technology”), are owned by or licensed to Get Broccoli Box and/or its affiliates. Content is provided to you for your information and personal use only and may not be used, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever. We reserve all rights not expressly granted in and to the Site, Content, Marks, Site Design and Technology. Using the Site and/or Services does not give you any ownership of or right in or to any Content, Marks, Site Design or Technology.
5.2 Third-party Content. The Site may contain information and content provided by third parties. We have no obligation to monitor, we do not endorse, and we are not liable for any third-party content. In addition, the Site may contain links to third-party websites. Get Broccoli Box is not responsible for the content on any linked site or any link contained in a linked site. We do not endorse or accept any responsibility for the content on such third-party sites.
6. CONTRIBUTIONS TO GET BROCCOLI BOX
Any text, photographs, artwork, ideas, questions, reviews, comments, suggestions, or other content that you submit or post to the Site or otherwise provide to us are referred to as “User Content”. The following terms apply to User Content:
6.1 License to Get Broccoli Box. By sharing, submitting, or uploading any User Content, you grant Get Broccoli Box a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, sublicensable, and transferable license to use, copy, distribute, display, publish, perform, sell, transmit, adapt, translate, modify, reverse-engineer, disassemble and create derivative works from your User Content in any manner existing now or created in the future. Subject to the license above, you retain ownership of User Content.
6.2 Waiver of Moral Rights. You irrevocably waive and agree not to assert any rights, including any “moral rights”, that you have to prevent us from exploiting the rights granted in Section 6.1.
6.3 Right to Name and Likeness. You also grant us the right to use and display for any purpose the name, photograph, and any other biographical information that you submit with any User Content.
6.4 Your Responsibility for User Content. You acknowledge and agree that you are solely responsible for all the User Content that you make available through the Site. Accordingly, you agree and confirm that: (1) you have all rights, licenses, consents, and releases necessary to grant Get Broccoli Box the required rights to disseminate any User Content; and (2) neither your User Content nor your posting, uploading, publication, submission or transmittal of this User Content or Get Broccoli Box’s use of your uploaded User Content (or any portion thereof) on, through, or by the means of the Site, will infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights or rights of publicity or privacy or result in the violation of any applicable law or regulation.
6.5 No Obligations Regarding User Content. We will not have any obligation to hold any User Content in confidence or compensate you or anyone else for its use. We have the right to remove or edit any User Content for any reason or no reason at all.
7.1 Infringement Notification. Get Broccoli Box respects the rights of others and we expect users of our Site and Services to do the same. These Terms prohibit the infringement of the copyrights of others, and it is also our policy that we may remove, suspend, terminate access, or take other appropriate action against repeat offenders. We may also remove content that in our sole discretion appears to infringe the intellectual property rights of others.
7.2 How to File an Infringement Notification. If you have evidence, know, or have a good faith belief that content residing on or accessible through our Site infringes a copyright which you own or for which you are a designated agent, please send a notice of infringement by email, fax or regular mail to Get Broccoli Box’s designated Copyright Agent to receive notifications of claimed infringement by one of the following means: EMAIL: email@example.com. In any such notice, please include sufficient information to address the items specified below:
Identify the copyrighted work claimed to have been infringed. If multiple copyrighted works are covered by a single notification, provide a representative list of such works.
Identify the material that is claimed to be infringing or to be the subject of infringing activity. Include information reasonably sufficient to permit Get Broccoli Box to locate the material. Please provide a URL and screenshots for each item. Include the specific asset(s) or page(s) that you claim to be infringing. Say “entire work” ONLY if all assets/pages in a collection/document are infringing.
Include details of your claim to the material, or your relationship to the material’s copyright holder. Provide your full name, address, and telephone number should we need to clarify your claim. Provide a working email address where we can contact you to confirm your claim. If true, include the following statement: “I have a good faith belief that use of the copyrighted materials described above as the allegedly infringing web pages is not authorized by the copyright owner, its agent, or the law.”
If true, include the following statement: “I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the copyright owner to make this complaint.”
Sign the document, physically or electronically.
8. WARRANTIES; DISCLAIMER
8.1 YOUR RIGHTS MAY VARY. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE BELOW EXCLUSIONS MAY NOT APPLY TO YOU. YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE OR IN OTHER JURISDICTIONS.
8.2 NO WARRANTIES. THE SITE, SERVICES, AND PRODUCTS ARE PROVIDED “AS AVAILABLE” AND “AS IS,” WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND. Get Broccoli Box DISCLAIMS TO THE FULLEST EXTENT PERMITTED BY LAW ALL WARRANTIES, EXPRESS, IMPLIED AND STATUTORY, INCLUDING ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. Get Broccoli Box DOES NOT WARRANT THAT ANY PRODUCTS WILL BE IN STOCK, SAFE, DEFECT-FREE, CONFORM WITH WRITTEN OR ORAL SPECIFICATIONS, GUARANTEES, REPRESENTATIONS, WARRANTIES OR PROMISES, OR THAT PRODUCTS WILL NOT BE LOST OR DAMAGED IN SHIPMENT.
8.3 USE OF THE SITE IS AT YOUR OWN RISK. Get Broccoli Box DOES NOT REPRESENT OR WARRANT THAT THE SITE, SERVICES, OR EMAILS SENT TO YOU WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, FREE OF VIRUSES OR OTHER HARMFUL CODE, OR THAT ALL INFORMATION WILL BE ACCURATE OR COMPLETE. YOU AGREE THAT YOUR USE OF THE SITE SHALL BE AT YOUR SOLE RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR HARDWARE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF MATERIAL OR DATA. Get Broccoli Box MAKES NO REPRESENTATION, WARRANTY, GUARANTEE OR PROMISE THAT THE PRODUCTS, SITE, OR SERVICES WILL MEET YOUR REQUIREMENTS OR ACHIEVE ANY PARTICULAR RESULTS. Get Broccoli Box WILL NOT BE RESPONSIBLE FOR ANY THIRD-PARTY CONTENT OR SERVICES ON THE SITE, ANY LINKS TO THIRD-PARTY WEBSITES OR ANY THIRD-PARTY WEBSITES. PACKAGING, LABELS, AND INSTRUCTIONS MAY CONTAIN MANUFACTURER DISCLAIMERS AND LIMITATIONS OF LIABILITY THAT APPLY TO THE PRODUCTS YOU PURCHASE. Get Broccoli Box MAKES ALL DISCLAIMERS IN THIS PARAGRAPH ON BEHALF OF ITSELF AND ITS LICENSORS AND SUPPLIERS.
8.4 NO RESPONSIBILITY FOR THIRD-PARTY MATERIALS. Get Broccoli Box DOES NOT WARRANT, ENDORSE, GUARANTEE OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE OR ANY WEBSITE FEATURED OR LINKED TO THROUGH THE SITE, AND Get Broccoli Box WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. Get Broccoli Box WILL NOT BE LIABLE FOR THE OFFENSIVE OR ILLEGAL CONDUCT OF ANY THIRD PARTY. YOU VOLUNTARILY ASSUME THE RISK OF HARM OR DAMAGE FROM THE FOREGOING. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE AND TO THE FULLEST EXTENT PERMITTED BY LAW.
9. LIMITATION OF LIABILITY
9.1 YOUR RIGHTS MAY VARY. BECAUSE SOME STATES OR JURISDICTIONS MAY NOT ALLOW LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, OR LIMITATIONS ON OR EXCLUSIONS OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, SOME OF THE BELOW LIMITATIONS MAY NOT APPLY TO YOU DEPENDING ON YOUR STATE OR NATION OF RESIDENCE.
9.2 NO CONSEQUENTIAL DAMAGES. IN NO EVENT WILL Get Broccoli Box, ITS AFFILIATES OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES OR REPRESENTATIVES (COLLECTIVELY “Get Broccoli Box” FOR PURPOSES OF THIS SECTION 9) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RESULTING FROM THE PERFORMANCE, USE OF OR THE INABILITY TO USE THE SITE, SERVICES OR PRODUCTS, EVEN IF Get Broccoli Box HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, VIOLATION OF STATUTE OR OTHERWISE. Get Broccoli Box WILL NOT BE LIABLE FOR THE COST OF REPLACEMENT PRODUCTS, LOSS OF REVENUE, OR LOSS OF GOODWILL.
9.3 OUR LIABILITY IS LIMITED. IN ANY EVENT, OUR AGGREGATE LIABILITY WILL NOT EXCEED THE AMOUNT PAID FOR THE PRODUCT(S) TO WHICH THE CLAIM RELATES OR IF THE CLAIM DOES NOT RELATE TO A PRODUCT, $100.
You agree to defend, indemnify and hold harmless Get Broccoli Box, its affiliates, and their respective directors, officers, employees, and agents (the “Indemnified Parties”) from and against any and all claims, damages, losses, liabilities, and expenses (including reasonable legal fees) incurred in connection with any third-party claim brought or asserted against any of the Indemnified Parties: (a) alleging facts or circumstances that would, if true, constitute a violation of any provision of these Terms by you; (b) alleging bodily injury, death, property damage or other damages arising from your or a third party’s use or misuse of any product purchased by you on this Site; (c) arising from or related to any other party’s access and use of the Services with your unique username, password or other appropriate security code (if such codes are required to access Services in the future); (d) arising from or related to our use of your User Content in the context of the Services; or (e) arising from, related to, or connected with your use or misuse of the Site or Services. We may, in our sole and absolute discretion, control the disposition of any such claim at your sole cost and expense. You may not settle any such claim without our express written consent.
11. TERMINATION; SURVIVAL
11.1 Term. These Terms are effective unless and until terminated by you or us. We may, in our sole and absolute discretion and without any liability, modify, suspend or discontinue any aspect of the Site, temporarily or permanently, at any time and without prior notice.
11.2 Modification and Termination of Site and Services. We may modify or terminate the Site or the Services, your access to the Services, in part or as a whole, at any time, for any or no reason, and without notice or liability to you.
11.3 Suspension or Termination. We may deny you access to all or part of the Site at any time for any reason (including if you violate these Terms, as determined in our sole and absolute discretion) or no reason at all. If we terminate for no reason your right to access the Site, we will fulfill our obligations to you related to any order outstanding at the time of termination.
11.4 Effect of Termination. If you terminate your account, you will remain liable under these Terms for any purchase made prior to termination. If we terminate your right to access the Site, these Terms will terminate and all rights you have to access the Site will immediately terminate. The following provisions will survive termination: 1.3, 1.4, 2, 4.5, 5 through 10, 11.4, 12, and 13.
You and Get Broccoli Box to agree that any dispute that has arisen or may arise between us relating in any way to your use of or access to the Services or Site, the Products, any breach, enforcement, or termination of these Terms, or otherwise relating to Get Broccoli Box in any way (collectively, “Covered Matters”) will be resolved in accordance with the provisions set forth in this Section 12.
12.1 Informal Resolution. If you have any dispute with us, you agree that before taking any formal action, you will contact us at firstname.lastname@example.org, provide a brief, written description of the dispute and your contact information (including your username, if your dispute relates to an account) and allow sixty (60) days to pass, during which we will attempt to reach an amicable resolution of any issue.
12.2 Applicable Law. United States federal law, and (to the extent not inconsistent with or preempted by federal law) the laws of California, without regard to conflict of laws principles, will govern all Covered Matters.
12.3 Arbitration. These Terms and each of its parts evidence a transaction involving interstate commerce, and the Federal Arbitration Act applies in all cases and governs the interpretation and enforcement of the arbitration rules and arbitration proceedings. Any claims arising out of, relating to, or connected with these Terms must be asserted individually in binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules (including, without limitation, utilizing desk, phone or video conference proceedings where appropriate and permitted to mitigate costs of travel). The arbitrator shall not conduct any form of class or collective arbitration nor join or consolidate claims by or for individuals. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability or formation of these Terms, including, any claim that all or any part of these Terms is void or voidable or a particular claim is subject to arbitration. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
12.4 Award. For matters where the relief sought is over $5,000, the arbitrator’s decision will include the essential findings and conclusions upon which the arbitrator based the award. The arbitrator will decide the substance of all claims in accordance with applicable law, including recognized principles of equity, and will honor all claims of privilege recognized by law. The arbitrator shall not be bound by rulings in prior arbitrations involving different users but is bound by rulings in prior arbitrations involving the same Get Broccoli Box user to the extent required by applicable law. The arbitrator’s award shall be final and binding and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIM(S). ANY RELIEF AWARDED CANNOT AFFECT OTHER USERS.
12.5 Exception. Each party will retain the right to seek relief in a small claims court in the United States if the claim and the parties are within the jurisdiction of such small claims court.
12.6 Costs of Arbitration. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules unless otherwise stated in this agreement to arbitrate. If the value of the relief sought is $5,000 or less, at your request, Get Broccoli Box will reimburse you for all filing, administration, and arbitrator fees associated with the arbitration following the earlier of the arbitrator’s decision or settlement. In the event, the arbitrator determines the claim(s) you assert in the arbitration to be frivolous, Get Broccoli Box is relieved of its obligation to reimburse you for any fees associated with the arbitration.
12.7 Future Amendments to the Agreement to Arbitrate. Notwithstanding any provision in the Terms to the contrary, you and we agree that if we make any amendment to this agreement to arbitrate in the future, that amendment shall not apply to any claim that was filed in a legal proceeding against Get Broccoli Box prior to the effective date of the amendment. The amendment shall apply to all other disputes or claims governed by the agreement to arbitrate that have arisen or may arise between you and Get Broccoli Box. If you do not agree to these amended terms, you may close your account within thirty (30) days of the posting or notification and you will not be bound by the amended terms.
12.8 Judicial Forum for Legal Disputes. Unless you and we agree otherwise (and except as described in Section 12.5 above), in the event that the agreement to arbitrate above is found not to apply to you or to a particular claim or dispute, either as a result of your decision to opt-out of the agreement to arbitrate, as a result of a decision by the arbitrator or court order, you agree that any claim or dispute that has arisen or may arise between you and Get Broccoli Box must be resolved exclusively by a state or federal court located in Los Angeles County, California. You and Get Broccoli Box to agree to submit to the exclusive personal jurisdiction of the courts located within Los Angeles County, California for the purpose of litigating all such claims or disputes.
12.9 OPT-OUT. IF YOU ARE A NEW GET BROCCOLI BOX USER, YOU CAN CHOOSE TO REJECT THE AGREEMENT TO ARBITRATE PROVISION (“OPT-OUT”) BY EMAILING US AN OPT-OUT NOTICE TO ARBITRATIONOPTOUT@GETBROCCOLIBOX.COM EMAIL ADDRESS (“OPT-OUT NOTICE”). THE OPT-OUT NOTICE MUST BE RECEIVED NO LATER THAN THIRTY (30) DAYS AFTER THE DATE YOU ACCEPT THESE TERMS FOR THE FIRST TIME. IF YOU ARE NOT A NEW GET BROCCOLI BOX USER, YOU HAVE UNTIL THIRTY (30) DAYS AFTER THE POSTING OF THE NEW TERMS TO SUBMIT AN ARBITRATION OPT-OUT NOTICE.
12.10 Procedure. In order to opt-out, you must email your name, address (including street address, city, state, and zip code), and email address(es) associated with your Account(s) to which the opt-out applies and an unaltered digital image of a valid driver’s license which matches the name on your account to: email@example.com. This procedure is the only way you can opt-out of the agreement to arbitrate. If you opt-out of the agreement to arbitrate, all other parts of these Terms and its Disputes Section will continue to apply to you. Opting out of this agreement to arbitrate has no effect on any previous, other, or future arbitration agreements that you may have with us.
12.11 WAIVER. BY AGREEING TO THESE TERMS, YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE TO A COURT TRIAL (OTHER THAN SMALL CLAIMS COURT AS PROVIDED ABOVE) OR TO SERVE AS A REPRESENTATIVE, AS A PRIVATE ATTORNEY GENERAL, OR IN ANY OTHER REPRESENTATIVE CAPACITY, OR TO PARTICIPATE AS A MEMBER OF A CLASS OF CLAIMANTS, IN ANY LAWSUIT, ARBITRATION OR OTHER PROCEEDING FILED AGAINST US AND/OR RELATED THIRD PARTIES.
12.12 STATUTE OF LIMITATIONS. REGARDLESS OF ANY STATUTE OR LAW TO THE CONTRARY, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO USE OF THE SITE, SERVICES, OR THE TERMS MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION ARISES OR IT WILL BE FOREVER BARRED.
13. GENERAL TERMS
13.1 Force Majeure. Under no circumstances shall Get Broccoli Box or its licensor or supplier be held liable for any delay or failure in performance resulting directly or indirectly from an event beyond its reasonable control.
13.2 No Waiver; Severability. No waiver of any term of these Terms will be binding unless, in writing, no waiver of any term of these Terms will be deemed a further or continuing waiver of such term or any other term, and the failure of Get Broccoli Box to exercise or enforce any right or remedy in these Terms does not waive that right or remedy. If an arbitrator or a court of competent jurisdiction finds any provision of these Terms to be invalid, the parties agree that the court should endeavor to give effect, to the maximum extent permitted by law, to the parties intentions as reflected in the provision, and the other provisions of these Terms will remain in full force and effect.
13.3.1 These Terms (and all policies, terms, and conditions referenced herein) constitute the entire agreement between you and Get Broccoli Box and govern your use of the Site, Services, and products provided by Get Broccoli Box, and supersede any prior agreements between you and Get Broccoli Box on the subject matter. You also may be subject to additional terms that may apply when you enter into a contract of sale with us or use certain Get Broccoli Box Services or third-party content, links, or websites.
13.3.2 These Terms, and any rights or licenses granted hereunder, may not be assigned or delegated by you. These Terms, and any rights or licenses granted hereunder, may be assigned or delegated by Get Broccoli Box without restriction.
13.3.3 These Terms bind and inure to the benefit of each party and the party’s successors and permitted assigns.
13.3.4 These Terms may not be modified by an oral statement by a representative of Get Broccoli Box. A party’s failure or delay in exercising any right, power or privilege under these Terms will not waive its rights to exercise such right, power, or privilege in the future, nor will any single or partial exercise of any right, power or privilege preclude any other or further exercise of such right, power, or privilege, or the exercise of any other right, power, or privilege under these Terms.
13.3.5 No agency, partnership, joint venture, or employee-employer relationship is intended or created by these Terms.
13.3.6 You agree to comply with all applicable laws in your use of the Site and Services.
13.3.7 You agree that any agreements made by and between you and us in electronic form are as legally binding as if made in physical written form.
13.3.8 These Terms will not be construed against the drafter.
13.3.9 “Include(s)” or “including” means, respectively, “include(s), without limitation,” or “including, without limitation,” unless expressly stated otherwise.
13.3.10 If you are using the Site or Services for or on behalf of the U.S. or any other government, your license rights do not exceed those granted to non-government consumers.
13.4 Use Outside the United States of America. The Site is controlled and offered by Get Broccoli Box from the United States of America for use by customers in the United States. Get Broccoli Box makes no representations that the Site is appropriate for use in other locations. Those who access or use the Site from other locations do so at their own risk and are responsible for compliance with local law.
13.5 Notices and Electronic Communications. You hereby consent to receiving and transacting with us by electronic means. We may deliver notice to you by e-mail, posting a notice on the Site or any other method we choose and such notice will be effective on dispatch. If you give notice to us, it will be effective when received and you must use the following email address:
Information We Collect and How We Use It
Personal Account Information
Get Broccoli Box may use your Personal Account Information to perform our agreement with you by providing products, services, and the information requested by you and to operate, maintain, customize and personalize your experience with the Services and Get Broccoli Box products and services. As part of our agreement with you, we may also use Personal Account Information to contact you or send you notifications about products and services that you have ordered. We may also, on the basis of your consent or our legitimate business interests, send you notifications about products and services that we otherwise think may be of interest to you. You can withdraw your consent at any time by using the opt-out mechanism in the notification or contacting us directly.
Unless otherwise disclosed at the time of collection of information, Get Broccoli Box does not share Personal Account Information with third parties for their own direct marketing purposes. Get Broccoli Box may, however, provide Personal Account Information to service providers who provide marketing insights, such as lookalike models or other statistical research. These insights, which do not contain your Personal Account Information, may be shared with other third parties. Get Broccoli Box may also provide general demographic, aggregated, or de-identified information about Users and customers and their preferences to advertisers and other existing or prospective business partners.
When a User visits the website Services, we may collect information regarding the User’s browser type and Internet Protocol (“IP”) address and store such information through use of “cookies.” A cookie is a small file containing a string of alphanumeric characters that uniquely identifies your browser. The cookies enable Get Broccoli Box to confirm that Users have visited previously, to keep track of the status of your shopping cart, and to perform other functions on the Services. You can set your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. However, if you set your browser to disable all cookies, some features of the Services may not function properly. Also, when you use the website Services, our servers automatically record certain information that your web browser sends automatically whenever you visit the Services. These server logs may include information such as your web request, IP address, browser type, browser language, platform type, number of clicks, domain names, the amount of time spent on particular pages, tracking your interactions with the Services, and the date and time of your use of the Services.
We often invite Users to tell a friend about our products or services. In that event, we will ask you for your friend’s name and email address. We will automatically send your friend an email inviting them to subscribe to Get Broccoli Box’s box program or other product or service, and we will typically include a discount or other promotion to encourage your friend to become a User or customer. This information may be used to track the success of our referral program. Your friend may contact us at firstname.lastname@example.org to request that we remove their information from our database.
Information from Other Sources
Additional Information About Use and Sharing
In addition to the uses described above, Get Broccoli Box may use the information it collects for our legitimate business purposes, including in any of the ways described below. Get Broccoli Box reserves the right to share Personal Account Information if:
(a) we believe we are required to do so in accordance with a law or to respond to a subpoena, court order, or other lawful request by a public authority, including to meet national security or law enforcement requirements;
(b) we believe that such disclosure is necessary or appropriate to enforce our Terms and Conditions;
(c) we believe that such disclosure is necessary or appropriate to take precautions against liability;
(d) we believe that such disclosure is necessary or appropriate to investigate and defend ourselves against any third-party claims or allegations;
(e) we believe that such disclosure is necessary or appropriate to assist government agencies;
(f) we believe that such disclosure is necessary or appropriate to protect the security or integrity of the Services;
(g) we believe that such disclosure is necessary or appropriate to protect the rights, safety or property of Get Broccoli Box, our Users, or others; or
If we obtain technical data from our Users, we may use such information for the following purposes:
(a) to diagnose and prevent service or technology problems that are associated with the IP addresses;
(b) to help us provide you with customized content and promotions that match your stated preferences;
(c) to prepare geographical or other statistical data to help us better serve our Users;(d) to create new features, promotions, and services in connection with the Services; and(e) to monitor the use of the Services.
Get Broccoli Box permits third-party advertisers to provide advertisements to you through the Services. Although Personal Account Information may be used to send or display targeted advertisements, Get Broccoli Box does not provide any Personal Account Information to those advertisers other than in aggregated or de-identified fashion. Advertisers may also download cookies onto your computer, or use other technology like web beacons, to enable them to recognize your computer each time they send you an advertisement whether or not you are visiting the Get Broccoli Box site or another site and in some cases, the information in these cookies and in other technologies may be linked to data you voluntarily submitted to us, such as your email address, which we may share in hashed or encrypted form. As a result, the advertiser would have the ability to deliver targeted advertisements that they believe would be of most interest to you. Get Broccoli Box does not have access to or control of the cookies that may be placed on your computer by third-party advertisers. We also use remarketing services to advertise our products to you on third-party websites after you have visited our Sites.
In some instances, you can opt-out of receiving personalized ads from third-party advertisers and ad networks. Advertisers and ad networks that are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising provide opt-out choices at the following websites:
We take reasonable and appropriate measures to help keep information secure and to help prevent it from becoming disclosed. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect so we cannot guarantee, and you should not expect, that your information will be secure in all circumstances.
We do not collect, use, or disclose your Personal Account Information in anyways or for any purposes that are materially different from those set forth herein. However, if we wish to do so in the future, we will obtain your consent first, and offer you the choice to opt-out of such collection, use, or disclosure.
Data Quality, Access, and Rectification
We will make reasonable efforts to ensure your Personal Account Information is accurate and complete and we will update or correct your information as needed when notified by you. In addition, you can manage your Personal Account Information through your Get Broccoli Box account. If you would like to request access to your personal information, request to verify your personal information, identify any inaccuracy in your personal information, or change your personal information in any way, please contact us.
We will keep your Personal Account Information in active files or systems as long as needed to meet the purposes for which it was collected or to fulfill the other purposes outlined herein.
Changes to this Policy
How We Communicate with You
Do Not Track Signals
Some web browsers and devices allow you to broadcast a preference that your activities online not be “tracked”. At this time, our Services do not take action in response to “do not track” signals.
We do not provide products and services to children. We do not knowingly collect or solicit information from children under the age of 18.
If you are a parent or guardian of a child under the age of eighteen (18) and believe he or she has disclosed personally identifiable information to us, please contact us at email@example.com.
A parent or guardian of a child under the age of eighteen (18) may review and request deletion of a child’s personally identifiable information as well as prohibit the use thereof. If we become aware that a child under 18 has provided us with personal information, we take steps to remove that information and terminate the child’s account.
Your California Privacy Rights
Residents of the State of California, under certain provisions of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed certain personally identifiable information as defined under California law during the preceding year for third-party direct marketing purposes. Get Broccoli Box does not disclose personally identifiable information to third parties for their direct marketing purposes.
Changing and Deleting
You may access your Personal Account Information through your profile on our Services and delete, change, or modify that information. However, we cannot guarantee comprehensive deletion or modification of information provided to our Services. For additional assistance with modifying or deleting information provided to our Services, contact us at firstname.lastname@example.org.
To opt-out of receiving our direct mail or catalogs, you may send us an email at email@example.com
Questions or Complaints